Custom Order for Sally Gray
If error is bigger than 1'' for any parts, then please choose custom size, there is o extra cost to do custom size here, we just want our dresses fit you like gloves, dress will fit well if measurements provided are accurate.
For standard size dresses, we need to put them into corresponding manneuqin to check, only dresses fit mannequin well, then we can send them out; For custom size dresses, each dress will be checked at least 4 times by 4 different workers, we need to control error less than 0.5''.
"7 Day Money Back Guarantee" is available for standard size no bigger than US14 items. Custom dresses cannot be returned for any reason and are final sale, please conact us within 7 days from date of delivery firstly.
Q&A
- Question: How do I measure my size?
Answer: View Measurement Guide
- Question: Can I return the product if I am not satisfied? What is your return policy?
Answer: Yes, we support the return of goods. View the return policy
- Question: Can you increase the length/shorten the length?
Answer: Yes, we offer a FREE custom sizing service. We usually recommend that you customize your size for a better fit.
- Question: I received the product, how can I contact you if I have questions?
Answer: Hi, we don't support phone communication at the moment, please send me an email. We will take care of it for you as soon as we receive your message. Contact Us
- Question:How long for delivery?
Answer: Normal delivery time is around 35 days, rush order is within 20 days or even earlier. View Shipping Policy
- Question: How do I order multiple dresses?
Answer: It's easy to order several dresses at a time, just add corresponding quantity to cart then leave all information in the note, for example
Bridesmaid name:
Color:
Measurement:
- Dress 2
......
- Question: What do I need to measure for custom sizing?
Answer: If you want to do custom size, we need following measurement
bust______ cm/inch
waist______cm/inch
hip:_______cm/inch
butt_______cm/inch, if it is bigger than hip, then it's necessary
shoulder to shoulder :_______cm/inch (measured from back of shoulder, from one end to the other end)
shoulder to bust :_______cm/inch (measured from middle shoulder to nipple)
shoulder to waist :_______cm/inch (measured from middle of shoulder to natural waist)
Shoulder to hem with shoes on :_______cm/inch (length from shoulder over nipple to floor with shoe on)
nipple to nipple:_______cm/inch