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Elegant One Shoulder Soft Satin Mermaid Long Formal Prom Dresses Online
Chicsew-1 Hillary
$159.99
$135.99
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Free Custom Size
If error is bigger than 1'' for any parts, then please choose custom size, there is o extra cost to do custom size here, we just want our dresses fit you like gloves, dress will fit well if measurements provided are accurate.
Run True To Size
For standard size dresses, we need to put them into corresponding manneuqin to check, only dresses fit mannequin well, then we can send them out; For custom size dresses, each dress will be checked at least 4 times by 4 different workers, we need to control error less than 0.5''.
3 Free Swatches
Get 3 free swathes with code: 3Free
Details
Material: soft satin, pongee
Silhouette: Mermaid
Neckline: One Shoulder
Length: Floor-Length
Embellishment: Pleats
Straps: One Shoulder
Sleeve: Sleeveless
Back Style: Zipper Up
Fully Lined: Yes
Built-In Bra: No
Boning: No
Size: General, Plus, Pregnant, Junior
Model's Dress Size: US2 Which Bust 33'', Waist 26.5'', Hip 36.5'', Height 69'' with shoes on
Size:
Only error is less than 1'' between your real measurements (bust, waist, hip: biggest part of hip, hollow to floor with shoes on) and standard size, then choose standard size otherwise it's better Custom size
Color:
There are 70+ colors to choose.
Return Policy
Worry-Free Returns are available for standard sizes (No Bigger than US14) within 7 natural days, custom order is finial sale and not refundable.
Shipping:
This item does not ship immediately, tailoring time: 15-25 natural days, shipping time: 5-10 natural days.
Care & Storage
- Dresses are usually packed in a bag or gift box.
- Hang and store the dress in a shaded and dry place.
- lf available, use the inner hanger straps to assist with hanging.
Cleaning & Ironing
- Small stain with spot clean.
- Can be machine washed as a whole.
- Steam iron the dress at a low temperature.
- Please steam dress with garment steamer before wearing.
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★When will I get my dress?
All of our dresses are made-to-order.
Normal Order Delivery Time: Within 25±5 natural days to worldwide
Rush Order Delivery Time: Within 12±5 natural days worldwide -
★Is there a color difference between the different dress fabrics?
Color may vary between different fabrics and screens, even with the same color name, there are several options and different color shown, so please order fabric swatches to make sure it's the right color you want, otherwise we are really can't make sure it's right color you want.
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★How can I make sure that the bridesmaid dresses I ordered are the same color?
Please order fabric swatches to make sure it's the right color you like. Secondly, please try to order all dresses within one month, then it can avoid dye lot shading.
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★When should I order the dress?
Please order all dresses around 2-3 months before your event, then you will have enough time to get some adjustments to the dress if it is necessary.It's better order all dresses at a time within one month, then it can avoid dye lot shading.
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★How can I choose a suitable size ?
1 Please check our measure guide to get your measurements, you also can get your measurements for free from your local bridal shops, they usually offer free service to measure for you. If you have questions on how to measure, just feel free to contact us.
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★Should I choose standard size or custom size?
Our dresses are available in sizes 0-30. For the best fit, make sure the difference between your bust, waist, hip, and hollow-to-floor measurements (with shoes on) is no more than 1 inch from the standard size. If the difference is larger, we recommend choosing a custom size.
For hip measurements, measure the widest part. If your butt is larger than your hips, please include your butt measurement as well. There’s no extra charge for custom sizing—just enter your measurements on custom size chart, and we will confirm them with you.
Important Note for Plus Sizes (US14+):
For dresses in plus sizes, the ruching and draping may not look exactly as shown due to the longer pleating. If your measurements are inaccurate, this difference will be more noticeable. Please ensure your measurements are as accurate as possible to get the best fit. -
★I chose 1-2 size up, why does my dress still not fit well
For the best fit, your bust, waist, hip, and hollow-to-floor measurements (with shoes on) should not differ by more than 1 inch from the standard size. Simply choosing a larger size won’t guarantee a good fit. For example, if your bust is 1 inch larger but your waist is 4 inches larger, the dress won’t fit properly.
If the difference in measurements is greater than 1 inch, please select a custom size. If the difference is less than 1 inch, then the standard size will work best. -
★What do I do if the custom dress can't fit well
Each dress is checked by 4 different seamstresses to ensure the fit is accurate, we can make sure the error is less than 1 inch. So please make sure your measurements are correct before placing your order, the custom dresses are final sale and are not refundable.If the dress doesn’t fit as expected, there are 3 options:
1), Have it altered at a local shop, and we’ll offer a partial refund based on our adjustment reimbursement policy.
2), Send it back for alterations. We offer free alteration services for all customers. Just contact us for help.
3), Get 20% discount to reorder a new dress with your right measurements, just order it as normal order, we will rush it free for you, delivery time is around 4-10 natural days. -
★What do I do if this standard size dress can't fit well?
For standard size dresses, we will fit them on the corresponding size mannequin before shipping to ensure they are true to size, we can share you photos of your dress if you need. If the dress doesn’t fit as expected, you have 4 options:
1), Have it altered at a local shop, and we’ll offer a partial refund based on our adjustment reimbursement policy.
2), Send it back for free alterations. Just contact us for assistance.
3), Return it for a refund for dresses size between US0-US14, (for dreses size over US14, they are not refundable). Please note there is 10% restocking fee, shipping cost has been used and non-refundable.
4), Get 20% discount to reorder a new dress with your right measurements, just order it as normal order, we will rush it free for you, delivery time is around 4-10 natural days. -
★Why are dresses sized over US14 not refundable?
Based on our 13 years of experience, we’ve found that the return rate for plus size dresses, especially mermaid styles, is very high—over 70%. This is because plus size customers often have unique body shapes (larger waist, hips, or butt) that standard sizes can't accommodate, leading to returns and reorders for custom dresses. This not only wastes time but also costs extra money for shipping, and with wedding dates being fixed, delays can cause major issues.
To reduce returns and save you time and money, we strongly recommend ordering a custom size instead of a standard plus size dress, especially if your measurements differ from the standard size by more than 1 inch. If you do order a plus size dress, please note that the ruching and draping may not look exactly as shown, due to longer pleating shape. Any measurement discrepancies will be more noticeable, so please ensure your measurements are accurate. -
★Why ruching and draping will not flattered?
If your measurements don’t match the size of the dress, the ruching and draping may not look as flattering. This is not an issue with the dress itself—it’s about whether the dress matches your measurements. For the best fit, make sure the difference between your bust, waist, hip, and hollow-to-floor measurements (with shoes on) is no more than 1 inch.
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★Why I can see stitch under pleats?
The ruching and draping on our dresses are fixed with stitching, as this is the only way to hold the pleats in place. Since the fabric is soft satin and stretchy, if your measurements are larger than the dress, it will be tight and the pleats will flatten out. If you take off the dress, the stitches may stretch, but you can adjust the pleats by gently pulling them to the sides to restore their shape.
If your measurements are smaller than the dress, the pleats may loosen and lose their shape. In this case, we recommend taking the dress to a local seamstress for adjustments.
For more details, please check our blog: Why You See Stitches Under Pleats
We also offer an Adjustments & Reimbursements policy, which you can review here: Adjustments & Reimbursements -
★How to cancel my order?
We know that it is very important for you to order a dress for your special occasion. However, please note that our dresses are made to order, we will process the order as soon as payment received. Once the tailoring process has begun, there will be Labor Costs and Material Costs.
Unpaid orders will not be processed. If you do not need it, please ignore it.
If you cancel your order within 24 hours of payment, you will be eligible for a full refund.
Cancellation within 24 to 72 hours after the order is paid: you will get a partial refund consisting of 50% of the dress price and the full shipping cost.
Cancellation within 72 to 120 hours after the order is paid: you will get a partial refund consisting of 30% of the dress price and the full shipping cost.
Cancellation beyond 120 hours after the order is paid: you will get a partial refund consisting of 20% of the dress price and the full shipping cost.
Once your order has been shipped, it can no longer be cancelled.
If you need to cancel your order, please email: service@chicsew.com and tell us your order number and phone number. We will calculate the cancellation time according to the time of the email is received. You will get an order confirmation email after payment. Please reply to the email in 24 hours if you need to change any information. If you need to change any information after we start the tailoring, there will be extra cost needed. For example, if you need to change color after we have prepared the material, which will be wasted. We need extra cost to prepare new material. So, if you need to change any information, please tell us clearly by replying the order confirmation email. We will make changes without extra cost if you contact us in 24 hours after payment.For some reason, if customers don't reply with our confirmation email, your order will be assigned to make within 2 days automatically for rush order, and 3 days for normal order, we can't delay your order after all.
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★How to return the dress?
Please note the request on the after-sale problem shall be issued within 7 natural days after the item arrives at you, then package must be returned within 15 natural days from date of delivery, After that period of time, we'll no longer be able to process the return, refund and exchange.
For custom size dresses and plus size dresses (size over US14), they are final sales and not refundable. -
★How shall I do If I don't get my order?
The order will be delivered within the confirmed time, we will upload tracking number once package is sent out, so you will get update about tracking status till you get the package. Please report us the loss of package within 30 natural days for DHL and UPS express and 21 natural days for Fedex express from date of shipping otherwise the express will refuse to pay any loss of package since claim has been expired.
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★Return Policy
For more detail, please check our return policy page
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★Exchange Policy
We do not offer an exchange service for any products. Because most of our orders are made-to-order dresses. We do not have ready-made dresses that can be shipped in exchange of your returned items. If you insist to exchange, you need to return the unwanted items (if eligible per the return policy) to us first and then place a new order for the replacement items. Prior promotional pricing or discounts used when the original order was placed will not be honored for a new order.
For dresses standard size no bigger than US14 are refundable, for custom size and size over US14 which is not refundable.
Please contact us within one week from date of delivery if you want to exchange, after that period of time, we'll no longer be able to process the return, refund and exchange. -
★Where do you ship to?
We ship dresses worldwide. Please make sure you have filled a right address and phone number. Please note POBOX and APO address is not available for express. Read more on our shipping policy.
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★Can I change shipping address?
Shipping address can be changed before we sending your package out, but once we send it out, we really can't make sure delivery address can be changed successfully, that's the answer the express always told us, they also charge us $13/package no matter they can change address successfully or not, so the shipping address must be exactly correct。
Please note, once package was delivered, we can't change address any more. -
★Please do not call express to delivery your package at any time or any place.
Please do not call express to delivery your package at any time or any place. Please note if you choose ODD(On Demand Delivery) service from DHL express or "MY CHOICE RELEASE" service from UPS express, it means you accept responsibility for any loss or damage to the package, as well as for any loss or damage caused by the package, so if you report us that you didn't receive the package, this case will be refused by express at the first step when we reported the case to DHL or UPS express, so we strongly suggest that don't use this service unless than you can accept responsibility for any loss or damage to the package.
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★My package shown delivered, but I didn't get it.
Please do not call express to delivery your package at any time or any place. 1 Check nearby areas like the front door, porch, or side door for your package.
2It might have been mistakenly received by neighbors or family members.2 Promptly contact the courier service for assistance and to obtain a case number for your missing package. The contact numbers are:
UPS: 800-782-7892
DHL: 1-480-636-2571 or 1-800-225-5345
FedEx: 1-800-463-3339
USPS: 1-800-275-8777
3 Email us (service@chicsew.com) the case number and inform us of the non-receipt. Investigations by DHL, FedEx, and USPS usually conclude within a week, and UPS within two weeks. If confirmed lost, we'll refund you at once or resend a new dress to you within 10 natural days.
4 Please don't file a bank dispute as it can take 1-3 months or longer, during which refunds cannot be processed due to frozen -
★Internation taxes
Shipping cost has been paid before we send package to you, so there is no extra shipping cost in your side, if there is extra cost, then it must be customs taxes, but there is only 1% possibility to pay customs taxes.
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★The status show package has been delivered, but actually I didn't get dress, how should I do?
If you received information shown that package has been delivered, but actually you didn't get package, please don't worry, please check with your neighbor or family firstly, if they didn't get package, please call your local Express at the first time, then they will give you case number, please forward this case number to us, let's do the rest for you, we will give you update once we get feedback from all express, you will get full payemnt back if they can't find package for you.
General speaking, it will take DHL express around on week to complete investigation, and it will take around 1-2 weeks for UPS and Fedex to complete investigation.
The tel of DHL express is 1-480-636 2571 or 1-800-225 5345
Fedex: 1.800.463.3339
UPS: 800-782-7892.
So please don't file the dispute firstly, because once you file the dispute, it will take bank around 3-4 months or even longer to look into this case, but once we get feedback from express, then we will refund you at once if they can't find package.
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★Do I need to wear a bra with the dress?
Please give us your measurement of bust with bra if you want to wear bra, then if you don't want to wear bra, then give us measurement of bust without bra.
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★How to clean the dress?
Our dresses are machine washable and will look brand new after washing. If there are any wrinkles, simply use a garment steamer. If you have a steam iron, you can do this yourself. For light wrinkles, you can hang the dress in the bathroom while taking a hot shower— the steam should be enough to smooth out minor wrinkles. Be sure to hang it up when you're not wearing it to keep it in good condition.
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★I still have other questions.
You don’t find the answer to your question? contact us now. We will answer you instantly.
PLACE AN ORDER
SIZE
REFUND&RETURN
SHIPPING
OTHER QUESTIONS&ANSWERS
Standard sizes are returnable within 7 days of receipt Custom sizes are final sale and nonreturnable.
View our complete return policy.
Complete the Look
true
Measurement guide
Note:
- Please don't wear tights or other clothing when you measure your selves, that would get your measurements even more bigger, as you will not wear clothing inside when you wear the dress.
- lf the difference between your actual measurements and the standard size is less than 1 inch, the dress will fit well. Otherwise. It’s advisable to choose a custom size.
- lf you have a larger belly, please provide us with the measurement of your waistline as well.
| US Size | US0 | US2 | US4 | US6 | US8 | US10 | US12 | US14 | US16 | US18 | US20 | US22 | US24 | US26 | US28 | US30 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| UK Size | UK4 | UK6 | UK8 | UK10 | UK12 | UK14 | UK16 | UK18 | UK20 | UK22 | UK24 | UK26 | UK28 | UK30 | UK32 | UK34 |
| EU Size | EU32 | EU34 | EU36 | EU38 | EU40 | EU42 | EU44 | EU46 | EU48 | EU50 | EU52 | EU54 | EU56 | EU58 | EU60 | EU62 |
| Bust (inch) | 32 | 33 | 34 | 35 | 36 | 37 ½ | 39 | 41 | 43 ¼ | 45 ½ | 47 ¾ | 50 | 53 | 56 | 59 | 63 |
| Waist (inch) | 25 ½ | 26 ½ | 27 ½ | 28 ½ | 29 ½ | 31 | 32 ½ | 34 ¾ | 37 ¼ | 39 ¾ | 42 ¼ | 44 ¾ | 48 | 51 ¼ | 54 ½ | 58 ¾ |
| Hips (inch) | 35 ½ | 36 ½ | 37 ½ | 38 ½ | 39 ½ | 41 | 42 ½ | 44 ½ | 46 ¾ | 49 | 51 ¼ | 53 ½ | 56 ½ | 59 ½ | 62 ½ | 66 ½ |
| Bust (cm) | 81 | 84 | 86 | 89 | 91 | 95 | 99 | 104 | 110 | 116 | 121 | 127 | 135 | 142 | 150 | 160 |
| Waist (cm) | 65 | 67 | 70 | 72 | 75 | 79 | 83 | 88 | 95 | 101 | 107 | 114 | 122 | 130 | 138 | 149 |
| Hips (cm) | 90 | 93 | 95 | 98 | 100 | 104 | 108 | 113 | 119 | 124 | 130 | 136 | 144 | 151 | 159 | 169 |
| US Size | UK Size | Bust (in) | Waist (in) | Hips (in) |
|---|---|---|---|---|
| US0 | UK4 | 32 | 25 ½ | 35 ½ |
| US2 | UK6 | 33 | 26 ½ | 36 ½ |
| US4 | UK8 | 34 | 27 ½ | 37 ½ |
| US6 | UK10 | 35 | 28 ½ | 38 ½ |
| US8 | UK12 | 36 | 29 ½ | 39 ½ |
| US10 | UK14 | 37 ½ | 31 | 41 |
| US12 | UK16 | 39 | 32 ½ | 42 ½ |
| US14 | UK18 | 41 | 34 ¾ | 44 ½ |
| US16 | UK20 | 43 ¼ | 37 ¼ | 46 ¾ |
| US18 | UK22 | 45 ½ | 39 ¾ | 49 |
| US20 | UK24 | 47 ¾ | 42 ¼ | 51 ¼ |
| US22 | UK26 | 50 | 44 ¾ | 53 ½ |
| US24 | UK28 | 53 | 48 | 56 ½ |
| US26 | UK30 | 56 | 51 ¼ | 59 ½ |
| US28 | UK32 | 59 | 54 ½ | 62 ½ |
| US30 | UK34 | 63 | 58 ¾ | 66 ½ |
| US Size | UK Size | Bust (cm) | Waist (cm) | Hips (cm) |
|---|---|---|---|---|
| US0 | UK4 | 81 | 65 | 90 |
| US2 | UK6 | 84 | 67 | 93 |
| US4 | UK8 | 86 | 70 | 95 |
| US6 | UK10 | 89 | 72 | 98 |
| US8 | UK12 | 91 | 75 | 100 |
| US10 | UK14 | 95 | 79 | 104 |
| US12 | UK16 | 99 | 83 | 108 |
| US14 | UK18 | 104 | 88 | 113 |
| US16 | UK20 | 110 | 95 | 119 |
| US18 | UK22 | 116 | 101 | 124 |
| US20 | UK24 | 121 | 107 | 130 |
| US22 | UK26 | 127 | 114 | 136 |
| US24 | UK28 | 135 | 122 | 144 |
| US26 | UK30 | 142 | 130 | 151 |
| US28 | UK32 | 150 | 138 | 159 |
| US30 | UK34 | 160 | 149 | 169 |
BUST
Wear the bra you will be wearing with the dress,and pull the tape across the fullest part of the bust.
WAIST
Pull tape across the narrowest part (about 1'' above your belly button) and keep tape slightly loose to allow for beathing room. but if you have big belly, please give us measurements of belly in the note too.
HIP
Stand straight and pull tape across the widest part of the hips and rear, if butt is bigger than hip, please give us butt too.
Hollow to Hem
Stand up straight and measure from the the center of the collarbone,down to where the hem of the dress should hit(excluding any train).
Note:
- Please don't wear tights or other clothing when you measure your selves, that would get your measurements even more bigger, as you will not wear clothing inside when you wear the dress.
- lf the difference between your actual measurements and the standard size is less than 1 inch, the dress will fit well. Otherwise. It’s advisable to choose a custom size.
- lf you have a larger belly, please provide us with the measurement of your waistline as well.
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