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If error is bigger than 1'' for any parts, then please choose custom size, there is o extra cost to do custom size here, we just want our dresses fit you like gloves, dress will fit well if measurements provided are accurate.
For standard size dresses, we need to put them into corresponding manneuqin to check, only dresses fit mannequin well, then we can send them out; For custom size dresses, each dress will be checked at least 4 times by 4 different workers, we need to control error less than 0.5''.
Get 3 free swathes with code: 3Free
All of our dresses are made-to-order.
Normal Order Delivery Time: Within 25±5 natural days to worldwide
Rush Order Delivery Time: Within 12±5 natural days worldwide
Color may vary between different fabrics and screens, even with the same color name, there are several options and different color shown, so please order fabric swatches to make sure it's the right color you want, otherwise we are really can't make sure it's right color you want.
Please order fabric swatches to make sure it's the right color you like. Secondly, please try to order all dresses within one month, then it can avoid dye lot shading.
Please order all dresses around 2-3 months before your event, then you will have enough time to get some adjustments to the dress if it is necessary.It's better order all dresses at a time within one month, then it can avoid dye lot shading.
1 Please check our measure guide to get your measurements, you also can get your measurements for free from your local bridal shops, they usually offer free service to measure for you. If you have questions on how to measure, just feel free to contact us.
Our dresses are available in sizes 0-30. For the best fit, make sure the difference between your bust, waist, hip, and hollow-to-floor measurements (with shoes on) is no more than 1 inch from the standard size. If the difference is larger, we recommend choosing a custom size.
For hip measurements, measure the widest part. If your butt is larger than your hips, please include your butt measurement as well. There’s no extra charge for custom sizing—just enter your measurements on custom size chart, and we will confirm them with you.
Important Note for Plus Sizes (US14+):
For dresses in plus sizes, the ruching and draping may not look exactly as shown due to the longer pleating. If your measurements are inaccurate, this difference will be more noticeable. Please ensure your measurements are as accurate as possible to get the best fit.
For the best fit, your bust, waist, hip, and hollow-to-floor measurements (with shoes on) should not differ by more than 1 inch from the standard size. Simply choosing a larger size won’t guarantee a good fit. For example, if your bust is 1 inch larger but your waist is 4 inches larger, the dress won’t fit properly.
If the difference in measurements is greater than 1 inch, please select a custom size. If the difference is less than 1 inch, then the standard size will work best.
Each dress is checked by 4 different seamstresses to ensure the fit is accurate, we can make sure the error is less than 1 inch. So please make sure your measurements are correct before placing your order, the custom dresses are final sale and are not refundable.If the dress doesn’t fit as expected, there are 3 options:
1), Have it altered at a local shop, and we’ll offer a partial refund based on our adjustment reimbursement policy.
2), Send it back for alterations. We offer free alteration services for all customers. Just contact us for help.
3), Get 20% discount to reorder a new dress with your right measurements, just order it as normal order, we will rush it free for you, delivery time is around 4-10 natural days.
For standard size dresses, we will fit them on the corresponding size mannequin before shipping to ensure they are true to size, we can share you photos of your dress if you need. If the dress doesn’t fit as expected, you have 4 options:
1), Have it altered at a local shop, and we’ll offer a partial refund based on our adjustment reimbursement policy.
2), Send it back for free alterations. Just contact us for assistance.
3), Return it for a refund for dresses size between US0-US14, (for dreses size over US14, they are not refundable). Please note there is 10% restocking fee, shipping cost has been used and non-refundable.
4), Get 20% discount to reorder a new dress with your right measurements, just order it as normal order, we will rush it free for you, delivery time is around 4-10 natural days.
Based on our 13 years of experience, we’ve found that the return rate for plus size dresses, especially mermaid styles, is very high—over 70%. This is because plus size customers often have unique body shapes (larger waist, hips, or butt) that standard sizes can't accommodate, leading to returns and reorders for custom dresses. This not only wastes time but also costs extra money for shipping, and with wedding dates being fixed, delays can cause major issues.
To reduce returns and save you time and money, we strongly recommend ordering a custom size instead of a standard plus size dress, especially if your measurements differ from the standard size by more than 1 inch. If you do order a plus size dress, please note that the ruching and draping may not look exactly as shown, due to longer pleating shape. Any measurement discrepancies will be more