If error is bigger than 1'' for any parts, then please choose custom size, there is o extra cost to do custom size here, we just want our dresses fit you like gloves, dress will fit well if measurements provided are accurate.
For standard size dresses, we need to put them into corresponding manneuqin to check, only dresses fit mannequin well, then we can send them out; For custom size dresses, each dress will be checked at least 4 times by 4 different workers, we need to control error less than 0.5''.
"7 Day Money Back Guarantee" is available for standard size no bigger than US14 items. Custom dresses cannot be returned for any reason and are final sale.
A: We can accept return of dresses standard size with picture color if size less than US14. If you worried about color, please order fabric swatches in case color difference between difference screen. About size, our dresses run true to size, if dresses are standard size, we will put them into corresponding size mannequin to check before sending, only dresses fit dummy well, then we can send them out, for custom size dresses, each dress will be checked at least 4 times by 4 different workers before sending, we can control error less than 0.5''.
A: Sine we are a factory, there is no extra cost to do custom size and color here.
A: Just feel free to contact us, all emails need to reply with 24 hours.
A: Normal delivery time is around 35 days, rush order is within 20 days or even earlier.
A: It's easy to order several dresses at a time, just add corresponding quantity to cart then leave all information in the note, for example
- Dress 1
- Dress 2
A: If you want to do custom size, we need following measurement
butt_______cm/inch, if it is bigger than hip, then it's necessary
shoulder to shoulder :_______cm/inch (measured from back of shoulder, from one end to the other end)
shoulder to bust :_______cm/inch (measured from middle shoulder to nipple)
shoulder to waist :_______cm/inch (measured from middle of shoulder to natural waist)
Shoulder to hem with shoes on :_______cm/inch (length from shoulder over nipple to floor with shoe on)
nipple to nipple:_______cm/inch
Loved the dress and it's very well made, but unfortunately, I had to return it b/c it did not fit me the way I expected. I would order from company again based on the quality of the dress itself, but there is one negative - if you want to exchange or ship back, the manufacturer is in China and the cost to do that was expensive, so I wound up keeping the dress. I received a partial refund from the company which I appreciate, but now I have a beautiful dress that I have no use for and will have to resell on my own to recoup my money back. Customer Service was great and they offered me various options for refund, but none of which allowed me to get all my money back.
it was exactly the size i said and it was perfect and fit well thank to the store..